Last updated October 7, 2026

Returns & Cancellations

Because most Lines orders are made to your specifications, custom products generally cannot be returned or exchanged for preference changes, sizing choices, or approved artwork errors.

Problems with an order

If an item arrives damaged, defective, or materially different from the approved order, contact us within 7 days of delivery with your order number and clear photos. We will review the issue and, where appropriate, repair, replace, credit, or refund the affected item.

Cancellations

Contact us as soon as possible if you need to cancel. We can cancel or change an order only before artwork approval, production, or carrier-label purchase, as applicable. Work already completed and nonrecoverable materials may be deducted from any refund.